Frequently asked questions.
Quick, honest answers about flowers, gifts and order requests.
How do I find the price of a bouquet or gift?
Products without a confirmed price are marked “Price on request”. Use the product’s WhatsApp inquiry link or contact Gift Affairs to confirm the current price and exact contents.
Is payment collected when I place an order request?
No. The website saves an order request and provides a reference number. No online payment is collected; the store confirms pricing, availability and delivery details before fulfillment.
Can I personalize a gift?
Some product pages show available customization choices. If a product has no choices listed, ask the store before assuming a change can be made.
What happens after I submit a request?
The request is saved with an order reference. Sending the optional WhatsApp message can help you follow up, but opening WhatsApp does not confirm an order. Gift Affairs reviews and confirms the details separately.
Can you deliver to my city?
Delivery arrangements are confirmed after your request is reviewed. Contact Gift Affairs with your city and preferred details; this site does not claim delivery to every area.
How can I ask about an existing request?
Use the contact options and include your order reference so the team can find your request.
Still have a question about a particular gift?
Contact Gift Affairs →